Is snow fluid safe?
Can I use Falling Snow Machines indoors?
How long does Snow Fluid last?
Can I return Snow Fluid I don’t use?
Can I hire Ground Snow equipment to use myself?
How much does it cost to hire equipment?
Is the Hire price per week or per day?
Are prices inclusive of VAT?
Do you deliver?
Yes. For most of our products delivery and collection can be arranged by next day courier. The price is based upon weight. Large pieces of equipment such as the 48″ wind machine can be delivered by our own transport where upon the price would be based upon mileage.
Which wind machines require a technician?
All our petrol powered wind machines require a technician.
How do I place an order?
You can either phone, fax or email us with details of what you want. Please ensure you include details of the dates, delivery and invoice addresses. We will reply by sending you an Equipment Rental Contract or Job Confirmation Form for you to sign and return to us with payment.
Can I open an Account?
Unfortunately we do not offer accounts anymore. Payment is on a Pro forma only basis.
Can I pay deposit?
Full payment is requried in advance to confirm a booking. We do accept deposits for the SNOWstorm Truck and SNOWguy Santa as these items are in high demand during the winter season – however, full payment would be required 4 weeks before the event date.
Why do you need my credit card details for a hire?
We take credit card details as security against non-payment and damages to our equipment. We will also charge a credit card when our courier has been turned away when trying to collect an item. Hires will not be honoured without card details on file. Full payment is requried in advance to confirm a booking. We do accept deposits for the SNOWstorm Truck and SNOWguy Santa as these items are in high demand during the winter season – however, full payment would be required 4 weeks before the event date.
Do you provide risk assesments?
Yes, but only when our Technicians are creating the effect.
Do you have Public Liability Insurance?
Yes – we are insured for £5 million